Refund Policy
Shipping Policy
To return your product, please enter your order number and the email used to place the order here (add hyperlink for returns to ‘here’)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on your location, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We ship all orders from Berlin, Germany, using reliable postal services. Each parcel comes with a tracking number to ensure you can monitor your shipment every step of the way.
You can track your parcel using the tracking number we provide. Our tracking numbers are compatible with major carriers such as DHL, UPS, and others.